CUSTOMER SERVICE TRAINING

Every business needs to provide great customer service. ListenUpCX customer service training can help you to do just that.

Businesses that provide great customer service have more satisfied customers, better customer retention and higher profits. ListenUpCX offer a range of customer service training courses. Small retail and hospitality businesses that have just a few staff, through to larger organisation with sales and service teams, can all benefit from customer service training. At ListenUpCX our courses include Customer Service 101 – a basic introduction to customer service, through to Turning Complaints into Compliments – an easy guide to service recovery. We can even design a bespoke customer service induction or refresher for your business.