ONLINE REVIEW MANAGEMENT

ListenUpCX can help you with online review management, including managing your online reputation. With so many options for customers to review your business, including options such as Google, Facebook, Trustpilot, Revoo, Reviews.co.uk and Tripadvisor, effectively asking and managing online reviews can be daunting.

At ListenUpCX we’re experts in helping you to decide how to collect online reviews, and what platform would be best for your business. Once this has been agreed, we will provide you with advice and support on how to best manage these reviews, including strategies for replying and dealing with negative responses.

If you collect a lot of reviews over a number of different platforms ListenUpCX can also manage your entire review program for you, taking away the stress and the hassle and letting you continue with running your business while having an expert to flag up any issues or concerns.